Effective Date: May 4, 2025
Company Name: 7 Star (MM2H) Sdn Bhd
Website: www.sevenstar.group
Office Address: B-10-1, Block B, Megan Avenue 2, No 12, Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Malaysia.

This Privacy Policy describes how we collect, use, store, and protect your personal data when you interact with our website or services. We are committed to maintain the trust and confidence of our clients and visitors to our Site.

1. What we collect

We may collect the following categories of information:

Personal identifiers: name, email address, phone number, and mailing address
Financial details: for service transactions (via third-party payment processors)
Usage data: IP address, browser type, access times, and referring URLs
Cookies and tracking data: to enhance your experience and personalize our content

We do not knowingly collect or store information from individuals under 18 years of age.

2. Why we collect it

We collect this data to:

Deliver and improve our services
Respond to inquiries or consultation requests promptly and effectively
Send occasional updates (only with your consent)
Fulfil contractual, legal and regulatory obligations
Ensure security and fraud prevention

3. How we store & protect data

All data is stored securely using encryption and strict internal protocols. Sensitive information (e.g., personal IDs or financial records) is only accessible to authorized team members and is never shared without your consent. We retain personal data only as long as necessary to fulfil the purposes for which it was collected.

4. Your rights

You have the right to:

Access or correct your personal data
Request deletion of your data
Withdraw consent at any time

Requests can be sent to hello@sevenstar.group and we will respond within 14 business days.

5. Third-Party services

We use trusted third-party providers (e.g., for general communication, email, client onboarding, and payment processing) who will have access to such data to further enhance the services provided to you. These providers have their own privacy policies which we encourage you to review.

We will share your personal data our trusted third-party providers only when it is necessary for the abovementioned purpose(s).

Seven Star will comply with legal and regulatory requirements to share your data with authorities should the need arise, in compliance with the law.

6. Cookies & analytics

We use cookies to improve website functionality and to better understand user behaviour via platforms such as Google Analytics or Google Search Console. You can manage cookie preferences through your browser settings.

7. Legal compliance

Seven Star complies with Malaysian privacy legislation and, where applicable, international data protection standards (e.g., GDPR). We cooperate with relevant authorities as required by law.

8. Changes to this policy

We may update this Privacy Policy periodically. Any material changes will be communicated via our Site. The most current version will always be available at www.sevenstar.group/privacy.

9. Contact

If you have questions or concerns about this Privacy Policy or your personal data, contact us at the following:

Email: hello@sevenstar.group
Mailing Address: B-10-1, Block B, Megan Avenue 2, No 12, Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Malaysia.

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